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Food delivery apps

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Food delivery apps
The latest news, analysis and opinion on Food delivery apps. In-depth analysis, industry insights and expert opinion.
A screenshot from the trailer for “I Fell In Love with My Grab Driver”, a new microdrama series by Grab Singapore. Photo: YouTube / GrabOfficialSEA
Singapore

Grab Singapore apologises over microdrama ad that raised safety fears

The ride-hailing giant admits insensitivity over the romcom series following complaints that it trivialised driver harassment.

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E-commerce

JD.com’s second-quarter profit rises 15% as food-delivery losses narrow

Hong Kong workers/labour rights

Why are Hong Kong delivery drivers unhappy about proposed payouts for injuries?

Artificial intelligence

China’s tech giants race to put AI on delivery riders’ heads

From safety features to hands-free voice tools, JD.com has become the latest platform to launch AI-integrated headwear.

Delivery couriers ride bikes in Beijing on July 10. Photo: Reuters
China jobs

Stronger social security? Gig workers push back on proposed law

With China’s flexible workforce estimated at nearly 300 million, Beijing pledges to strengthen their safety, wages and basic social security.

Hong Kong economy

Hong Kong proposes job-related injury compensation for gig delivery workers

Proposals will only cover those in food and goods delivery services, as these two sectors employ most gig workers, bureau says.

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E-commerce

Dishing the dirt: official media alleges smear tactics in delivery battle

Chinese media investigation alleges Meituan paid merchants to expose rival practices while facing similar complaints itself.

Meituan riders in Chengdu. The delivery giant has come under scrutiny following allegations it paid merchants to report alleged irregularities by a rival platform. Photo: Shutterstock
Regulation

China proposes ban on ‘irrational’ food-delivery subsidies to end price wars

Regulators target predatory pricing and merchant coercion, with new rules requiring that tech giants disclose subsidy data and not disrupt the market.

China jobs

China’s gig economy is an employment reservoir – but is the well drying up?

More than 200 million people in China are flexibly employed, but AI adoption, unstable income and poor social security make positions precarious.

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China society

Opinion | China moves towards better protecting its gig workers

Platforms have outrun legislation but Beijing is pledging better protections for gig workers. Hong Kong is also updating relevant laws.

Delivery riders sit on scooters while waiting for orders at an intersection on March 24 in Shenzhen. Photo: Getty Images
Hong Kong economy

Hong Kong launches consultation on Keeta’s proposal over competition concerns

Competition Commission consults on delivery platform’s commitment to curb exclusivity and support fairness in the market.

Keeta has pledged to ease exclusivity rules and allow restaurants to join multiple delivery platforms. Photo: Handout
China jobs

China outlines new labour protection plan for nation’s 200 million gig workers

The 12-point document pledges stronger protections for gig-economy workforce, which has rapidly grown amid China’s economic slowdown.

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E-commerce

Hidden office, fractured bone: violent clashes in China’s food safety crackdown

Details of secrecy, obstruction and violence emerge from a probe into 67,000 ‘ghost’ bakeries across China’s biggest e-commerce platforms.

E-commerce

Chinese platforms fined 3.6b yuan over ‘ghost’ takeaways amid cutthroat rivalry

The fines follow a period of intense competition that drove down prices and stalled profit-making at China’s food delivery platforms.

Delivery riders sit on electric scooters while waiting for orders at a street intersection in Shenzhen, Guangdong province. Photo: Getty Images

Video | How difficult is delivering takeaway in Hong Kong?

About 13,000 people deliver food and goods in Hong Kong, according to a 2024 survey commissioned by the city’s Labour Department.

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Tianjin

Japanese chains lose ground in north China as competition and deflation bite

Store closures in Beijing and Tianjin highlight mounting pressure from domestic rivals amid shifting consumer habits.

Trending in China

Ancient China had food delivery services; emperors even ordered meals via eunuchs

Lingering ‘idle men’ who hung about outside restaurants preceded today’s delivery drivers; others had their food sent using sedan chairs.

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E-commerce

JD.com posts quarterly loss amid costly instant delivery battle

Profit for 2025 cut in half amid expensive fight with Alibaba and Meituan, as well as dampened consumer spending.

JD.com said in a post-earnings call that investment in its food delivery operations would decline this year. Photo: Reuters
Singapore

As Deliveroo leaves Singapore, spotlight turns on city state’s tight market

The platform’s departure has underscored the challenge of turning a profit in a dense, tightly contested market.

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China consumption

‘Disgusting’: pre-made Lunar New Year meals lose lustre for Chinese families

Food fight between star influencer and restaurant chain becomes a hot potato at reunion dinner tables as hosts pick quality over convenience.

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Meituan

Meituan warns of US$3.5 billion loss amid intense food delivery price war

Food delivery giant expects losses to continue into at least the first quarter of 2026 ‘due to ongoing competition’.

A Meituan drone for food delivery takes off from a drone delivery camp near Shenzhen Bay Park. Photo: VCG/VCG via Getty Images
E-commerce

China calls on delivery, ride-hailing firms to respect gig-worker rights

Meituan, Alibaba, Didi Chuxing among 16 firms summoned for guidance session on rights of country’s more than 200 million gig workers.

A delivery driver rushes with an order on February 8, 2026, in Beijing. Photo: Getty Images
Trending in China

‘Loneliest’: meet China remote town’s only delivery rider who completes 200 orders daily

24-year-old who says he was ‘born’ to be alone becomes well-known figure in mountainous area; enjoys visiting scenic spots during time off.

Sweden

Multinationals race into China’s US$143.9 billion instant retail market

Ikea, Continental and Aldi Nord enlist local partners to launch faster, more comprehensive delivery services than they offer abroad.

India

Gig workers’ strike in India spurs debate on human cost of delivery race

More than 200,000 gig workers recently staged protests across major Indian cities, prompting concerns about the necessity of quick commerce.

More than 200,000 gig workers staged protests across major Indian cities on New Year’s Eve to demand for legislative protection, social security benefits and better wages. Photo: Anadolu via Getty Images
China’s private sector

China to probe food delivery platforms under anti-monopoly law

State Council announcement cites ‘excessive subsidies’ and ‘price wars’ in document unveiling market assessment for online delivery services.

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China has announced an antitrust investigation into its food delivery platforms. Photo: Shutterstock
China economy

Price wars in China

Intense price competition in China, known as “neijuan” or involution, is causing deflationary risks, corporate losses, reduced investments and wage pressure.

E-commerce

Alibaba ramps up China instant commerce push with Cainiao and Tmall tie-up

Partnership designed to expand warehouse network and boost Taobao Shangou’s rapid service as rivals Meituan and JD.com scale up facilities.

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