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How Hong Kong’s schools are embracing AI for Gen Alpha’s mental health

Digital ‘third spaces’ are being tested to make mental health support feel more accessible for Gen Alpha – but what can and cannot be replaced by tech?

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Digital tools like EmoCare AI are testing technology to lower barriers for Gen Alpha students seeking mental health help. Photo: EmoCare
Amanda Sheppard
The school counsellor’s office has long been a familiar fixture of student well-being, providing a safe, quiet space for private and often sensitive conversations. But for a generation raised on online gaming worlds, chatbots and digital identities, that model is no longer the only pathway to emotional support.

Across Hong Kong, educators and researchers are experimenting with what some describe as ‘third spaces’ for mental health – environments that sit somewhere between formal face-to-face counselling and anonymous helplines. In these spaces, young people may interact through avatars, create digital artwork, write AI-assisted journals or talk to virtual companions before ever speaking with a human counsellor.

Projects such as Mindverse, a metaverse-based counselling platform developed at Hong Kong Polytechnic University (PolyU), and EmoCare AI, an emotional reflection tool for schools designed by EdUHK, are testing whether technology can lower barriers to help-seeking among Gen Alpha students.

Children’s equipment at Spot Children’s Therapy Centre in Central, Hong Kong. Photo: Karma Lo
Children’s equipment at Spot Children’s Therapy Centre in Central, Hong Kong. Photo: Karma Lo

Their emergence also raises a larger question: as AI becomes increasingly woven into young people’s emotional lives, is technology reshaping how the next generation defines – and seeks – personal support?

For Professor Song Yanjie from the Education University of Hong Kong (EdUHK), the shift is hardly surprising. “Many young people today are already accustomed to expressing themselves in online spaces, whether through social media, gaming platforms or other digital communities,” she says. With the rapid adoption of digital tools, she adds, “AI-mediated conversation feels familiar and low-stakes”.

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