Hong Kong tram operator launches real-time app, pledges no fare rise this year

Hong Kong’s tram operator has launched a new mobile app that provides real-time arrival information and pledged not to raise fares this year.

Hong Kong Tramways on Tuesday announced the new app which would use location data to inform commuters of the arrival times and destinations of the next three trams at their stop.

Paul Tirvaudey, managing director of Hong Kong Tramways, said the operator had installed more than 400 radio frequency identification (RFID) sensors along the 30km route, as well as RFID readers on its trams.

The app would also deliver real-time notifications to commuters, updating them on the latest service adjustments or disruptions.

“We hope to enable passengers of all ages and backgrounds to easily access tram information,” Tirvaudey said at a press briefing.

He added that the app’s priority was to offer a simple, easy-to-use interface, as a significant proportion of passengers were elderly.

In the next phase, Hong Kong Tramways will display QR codes at stops, allowing commuters to scan them for tram arrival times.